Terms and Conditions
Welcome to HomeDealOne.com (the “Site”), your trusted partner in real estate transactions. These Terms and Conditions govern your use of the Site and the services provided by HomeDealOne, a business entity registered at ETH Zurich, Rämistrasse 101, 8092 Zurich, Switzerland. By accessing or using the Site in 2025, you agree to comply with these Terms.
1. Acceptance of Terms
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
2. Services
HomeDealOne provides services related to buying, selling, and renting real estate properties. Services may include property listings, virtual tours, transaction facilitation, and advisory support.
3. User Obligations
Users must provide accurate information when registering or submitting property details. You agree not to use the Site for unlawful purposes or to post misleading content.
4. Fees and Payment
Fees for premium listings, transaction facilitation, and advisory services are published on the Site. All payments must be made in accordance with the instructions provided. Applicable taxes and charges may apply.
5. Refund Policy
We strive for customer satisfaction. If you are not satisfied with the services, you may request a refund under the following conditions:
- Eligibility: Refunds are available only for services not yet delivered or if the service quality materially deviates from the agreed scope.
- Request Period: Submit refund requests within 30 days of service completion.
- Process: To initiate a refund, please submit a detailed request via our Contact Us page, including transaction details and reason for refund.
- Processing Time: Eligible refunds will be processed within 14 business days to the original payment method.
- Exceptions: Listing fees, administrative charges, and partner fees are non-refundable unless specified otherwise.
6. Limitation of Liability
Except as required by law, HomeDealOne’s liability is limited to direct damages up to the total fees paid for the specific service. We are not liable for indirect, incidental, or consequential damages.
7. Governing Law and Dispute Resolution
These Terms are governed by Swiss law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.
8. Contact Information
Business ID: CHE-817.534.532
ETH Zurich
Rämistrasse 101
8092 Zurich
Switzerland
Phone: +41767000606
9. Amendments
We may modify these Terms in 2025. Updated Terms will be posted on the Site. Continued use of the Site after changes constitutes acceptance of the new Terms.